Terms of Service

Immaculate Auto Glass Solutions, LLC provides automotive glass services including windshield repair and replacement, mobile auto glass service, vehicle glass replacement, ADAS calibration, and related services.

Our principal business location is:

We attempt to keep information on our website accurate and current. However, service availability, pricing, scheduling availability, estimated completion times, product availability, and other information may change.

Information displayed on the website does not create a binding service agreement until the applicable service details have been confirmed by Immaculate Auto Glass Solutions.

Online quotes, estimates, or preliminary pricing may depend on information you provide, including:

• Vehicle year
• Vehicle make and model
• VIN
• Type and location of damaged glass
• Vehicle options and sensors
• ADAS equipment
• Service location
• Insurance information

A quote may change if the vehicle, glass, parts, calibration requirements, or other conditions differ from the information originally provided.

Submitting a form or communicating with our automated systems does not necessarily guarantee an appointment.

Appointments and service availability may be subject to confirmation by Immaculate Auto Glass Solutions.

Mobile service may also depend on location, weather, technician availability, vehicle conditions, parts availability, and other operational factors.

Immaculate Auto Glass Solutions, LLC offers an optional SMS messaging program for customers who affirmatively agree to receive text communications.

If you opt in, messages may include communications concerning:

• Your quote request
• Appointment scheduling
• Appointment confirmations and reminders
• Service updates
• Technician or arrival information
• Questions relating to your requested service
• Customer support and responses to inquiries

Consent

You will only be enrolled in SMS communications after providing consent through an available opt-in method.

Consent to receive text messages is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies based on your quote request, appointment, service activity, and communications with us.

Message and Data Charges

Message and data rates may apply to messages sent to you by us and to messages you send to us. Contact your wireless provider if you have questions about your messaging or data plan.

Opting Out

You may cancel SMS communications at any time by replying STOP to a message from us.

After an opt-out request is processed, you may receive a final message confirming your unsubscribe request. You will then stop receiving messages under the applicable SMS program unless you subsequently opt in again.

Help

For assistance with SMS communications, reply HELP or contact:

Carrier Disclaimer

Wireless carriers are not responsible for messages that are delayed or not delivered.

Our website may include an AI-powered chatbot or automated communication systems.

These systems may:

• Answer common questions
• Gather information about your vehicle or requested service
• Assist with quote requests
• Help route inquiries
• Assist with scheduling
• Provide preliminary information

AI-generated responses may occasionally be incomplete, inaccurate, or misunderstood. Important service details, final prices, appointment availability, and repair requirements are subject to confirmation by Immaculate Auto Glass Solutions.

You should not rely solely on an automated response when an issue requires professional inspection or confirmation.

You agree that information you provide through our website will be reasonably accurate and that you have the right to provide that information.

You should not use our website to submit unlawful, fraudulent, harmful, abusive, or intentionally misleading information.

Unless otherwise indicated, website content including text, graphics, branding, logos, layout, and other materials is owned by or licensed to Immaculate Auto Glass Solutions, LLC.

You may use the website for ordinary personal and informational purposes but may not reproduce or commercially exploit its content without permission where permission is legally required.

Our website and communications systems may rely on third-party technology providers for functions such as hosting, customer relationship management, messaging, scheduling, analytics, automation, and artificial intelligence.

We are not responsible for service interruptions or technical failures that are outside our reasonable control.

The website and online features are provided on an "as available" basis.

To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms limits any warranty or consumer right that cannot legally be excluded.

To the extent permitted by applicable law, Immaculate Auto Glass Solutions, LLC will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of, or inability to use, the website or online communication tools.

This provision does not limit liability where such limitation is prohibited by law.

Our collection and use of personal information is described in our Privacy Policy, which is available through the Privacy Policy link on this website.

The Privacy Policy is incorporated into these Terms by reference.

We may update these Terms periodically.

The updated Terms will be posted on our website and will include the date of the most recent revision.

Questions regarding these Terms may be directed to: